Every WSIB claim in Ontario goes through the same fundamental test before benefits are granted: the Five Point Check. Codified in OPM 11-01-01, this system is the foundation of all initial entitlement decisions under the Workplace Safety and Insurance Act (WSIA).
Whether you are an injured worker, an injury lawyer, an HR professional, or a claims adjudicator, understanding the Five Point Check is essential. This guide breaks down each of the five criteria, explains how they are applied, and highlights the common reasons claims succeed or fail at each point.
What is the Five Point Check?
The Five Point Check is the system all WSIB decision-makers use to determine whether a worker has initial entitlement to benefits. For a claim to be allowed, all five points must be satisfied. If even one point is not met, the claim will be denied or flagged for further investigation.
According to the WSIB Operational Policy Manual, the five points are:
- There is a valid employer account — The employer must be registered with the WSIB and have an active account in good standing.
- The person claiming benefits is a worker — The claimant must meet the WSIA definition of a "worker" (as opposed to an independent operator or someone not covered by WSIB).
- There is a personal injury or disease — A diagnosable medical condition must exist. This is typically established through Form 8 (Health Professional's Report) and supporting medical documentation.
- The personal injury or disease arose out of and in the course of employment — This is the most frequently contested point. The two-part test requires that the employment was a "significant contributing factor" AND the injury occurred during work duties.
- There is a disability or the need for health care as a result of the injury or disease — The work-related condition must result in either time off work, loss of earnings, permanent impairment, or the need for medical treatment.
Point 1: Valid Employer Account
This is typically the most straightforward point. The WSIB verifies that the employer has an active account and is in compliance with their premium obligations. Under OPM 12-01-04, certain industries have compulsory coverage, meaning the employer must be registered whether they want to be or not.
This point rarely causes claim denials, but it can become an issue when workers are employed by unregistered employers, when there is a dispute about whether the employer is Schedule 1 or Schedule 2, or when the worker is actually an independent operator rather than an employee.
Point 2: The Claimant is a Worker
The WSIA defines a "worker" broadly, but the line between a worker and an independent operator can be blurry. Under OPM 12-02-01, factors considered include: who controls how the work is done, who provides the tools and equipment, whether the person can hire others to do the work, and the degree of financial risk assumed.
This point is most commonly contested in the construction industry, the gig economy, and situations involving subcontractors. If the claimant is determined to be an independent operator rather than a worker, they are not entitled to WSIB benefits unless they have purchased optional coverage.
Point 3: Personal Injury or Disease Exists
A diagnosable medical condition must be established. The primary evidence for this point comes from Form 8 (Health Professional's Report), which is filed by the treating physician on the first visit for a workplace injury.
The diagnosis should include the ICD-10 code, the nature of the injury or disease, and the clinical findings that support the diagnosis. When the diagnosis is not clear, the WSIB may consult with its clinical staff to assist in making this determination.
Common issues at this point include delayed medical treatment (which raises credibility questions), inconsistencies between the reported mechanism and the diagnosis, and pre-existing conditions that make it difficult to isolate the work-related component.
Point 4: Arising Out of and In the Course of Employment
This is the most complex and most frequently contested point. Under OPM 15-02-02, it involves a two-part test:
- "Arising out of employment" means the employment was a significant contributing factor to the injury or disease. It does not need to be the sole or primary cause.
- "In the course of employment" generally means the injury occurred during working hours, at the workplace, while the worker was engaged in work duties.
Both requirements must be independently satisfied. However, under OPM 15-02-03, an injury that occurs on the employer's premises during working hours is generally presumed to have arisen out of and in the course of employment, unless there is evidence to the contrary.
The thin skull principle (OPM 15-04-01) is particularly relevant here: if a work injury aggravates, accelerates, or activates a pre-existing condition, the entire resulting disability is compensable. The WSIB takes the worker as it finds them.
Point 5: Resulting Disability or Need for Health Care
The final point requires that the work-related condition actually results in a consequence that triggers benefit entitlement. This can be satisfied by any of the following: time lost from work beyond the day of injury, loss of earnings, permanent impairment, or the need for health care treatment.
Under OPM 11-02-01 (No Lost Time Claims), even if the worker does not miss work, they may still be entitled to health care benefits for the compensable condition. Under OPM 11-02-02 (Lost Time Claims), wage loss or loss of earnings benefits are payable when the worker cannot perform their regular duties.
What Happens When All Five Points Are Met?
If all five points are satisfied, the facts of the claim are straightforward, and the employer is not disputing the allowance, the claim can be allowed and paid immediately. This is the fast-track path that the WSIB applies to clear-cut cases.
If a decision cannot be made immediately — for example, if additional medical evidence is needed or the employer is disputing the claim — the file is forwarded to a decision-maker for further investigation and adjudication.
The Role of Benefit of Doubt
When the evidence for and against any of the five points is approximately equal after a thorough investigation, OPM 11-01-13 (Benefit of Doubt) requires the decision-maker to resolve the issue in favour of the claimant.
This is a critical principle, but it is frequently misunderstood. Benefit of Doubt is not a substitute for gathering evidence. It only applies when the decision-maker has made every reasonable effort to obtain all relevant information and the evidence remains genuinely balanced.
How CaseAssist Automates the Five Point Check
Run a Five Point Check in 30 Seconds
CaseAssist's AI analyzes your uploaded documents against all five entitlement criteria, citing specific OPM policy sections and flagging evidence gaps.
Request a DemoCaseAssist is an AI-powered platform built specifically for WSIB claims. It embeds all 289 Operational Policy Manual sections and runs the Five Point Check automatically when you upload your case documents.
For each of the five points, CaseAssist identifies the supporting evidence, the evidence against, cites the specific OPM policy sections that apply, and produces a structured ruling prediction with a confidence score. It also flags evidence gaps and recommends specific documents to obtain.
Whether you are a lawyer preparing an appeal, an adjudicator reviewing a new claim, or an HR professional managing your organization's WSIB portfolio, CaseAssist helps you make better-informed decisions faster.
CaseAssist is an advisory tool. Final decisions are made by authorized WSIB decision-makers.